Refund Policy

Policy Overview

We strive to make sure your experience is nothing less than excellent.

We operate as a small business utilizing a made-to-order business model. As our customers place orders with us, we, in turn, send our custom designs and specifications to our production partners to manufacture your ordered items. We do this to keep out costs low, quality high and cut down waste!

Please examine your order as soon as it arrives. Don’t hesitate to get in touch with us if you find any major print defects, item damage, or if you have received an incorrect item. Once we receive your submission with an order number, description of the damage/issue, in addition to a photo, we will be able to resolve any issues.

All requests must be made within 14 days, otherwise we will unfortunately be unable to offer a replacement or refund.

  

Refund / Replacement

If your item arrives notably damaged, with an obvious print defect or is not the item you ordered, we’ll offer you a replacement or refund, after a quick photo review of the issue. Please make sure to do so within 14 days of receiving item, otherwise we cannot offer you a replacement or refund.

Simply contact us with your order details, description of the damage/issue and a photo of the issue. We’ll work to set things right!

 

Cancellations

When an order is placed, we pay for the materials and labor for the order to be produced so cancellations are not accepted. Please review order carefully at checkout.

Also please make sure to provide the correct address at checkout as we are not responsible incorrect address information.